I realized this booking error, and called JustFly to ask for cancellation of one booking, within 10 mins after I booked the flights. However, my card was charged $365 more than what I expected to the amount of $2597. Make sure you check k Facebook reviews and other sites. Their lack of service and incompetence cost me a lot of money and stress. Has anyone used Justfly? You will be overcharged by Justfly, who will then demand that you pay even higher fees. tell us about yourself. There is only 1 way to get customer help from them. Hello! I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. If Your Booking is cancelled, or postponed to a date You cannot Attend, please contact the Customer Service team directly. Answer 351 of 1,642: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. Find Cheap Flights and Save. This site gets your attention by listing the lowest prices for flight bookings. This sounded suspicious so I told them I decided to book the flights with another outfit and they promised to refund me the $3,500 I had paid them.. The number for JustFly customer service is 1-800-717-5015. By 2019, Justfly had garnered around five million active users but was sued by the city attorney of San Francisco, Dennis Herrera. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Feel free to use our search function in the upper right corner, or look among our most common questions. To purchase through JustFly, you need to have a Mastercard, American Express, Diners Club, Discover, UATP or Visa debit/credit card. SALES Waited for it to fall off but it posted today. I wrote to British Airways customer service with the booking information from justfly and Aer Lingus, and they gave me a British Airways booking number so I could manage the booking myself in their system (I wanted to order a vegetarian meal), and from that point on it was . GetHuman features available: Current hold time. "Customer service is our priority." ABOUT THE AUTHOR Sophia Harris Business reporter Based in Toronto, Sophia Harris covers consumer and business for CBC News web, radio and TV. She said the rep told . NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. Customer service. You can also browse common inquiries, though you can choose to interact with our new 24/7 chatbot if you'd prefer automatic responses. Hotels. Get Informed Still Need Help? While JustFly does not offer live chat, they do have a phone number. When I called to ask, they just said it was part of the ticket . Check out what 41,706 people have written so far, and share your own experience. My flight was canceled last year due to covid, and I was charged a cancelation fee and issued a travel credit. Remind me when call center opens. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. These are the two Justfly customer service contact numbers: +1 (800) 717-5015. Need help with an Add-on you have purchased? Save your money and book directly with airline or another agent. If you do not find the answer to your question, you are welcome to contact us via chat, telephone or for specific matters via our contact forms. The problem is them,they fail to take timely action when requested, instead ignoring and then blame you. I will be fighting back for our money. Refunds are only available for un-flown flights. The detailed information for Justfly.com Login is provided. JustFly is related to the Airlines category. Date of experience: 24 October 2022. Let's Chat. She. I will never recommend JustFly, and will contact the California AG's office to provide more details to add to their law suit against this outfit for "SWINDLING". Customer Service. Eight weeks later, I called wondering when I would . We do not refund if You made Your Booking by mistake, or it is no longer wanted or needed. They sent us an email asking us to call their customer support number because they need details and you can not reply to the email. NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. We fought it for 2 whole years until we understood that not only their customer service but the management layer of justfly and flighthub are all scammers with absolutely no integrity or respect for customers. If you have a planned trip, you can also check out our Travel Info section. Enrich any business profile with direct mobile numbers i.e direct dials. I'll be telling everyone about JustFly and it's not gonna be a good review either Date of experience: 06 October 2022 How can I reach a live human at Justfly? Cars. Don't use JustFly, the worst customer service. . View customer complaints of Justfly, BBB helps resolve disputes with the services or products a business provides. JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) There is no support at the customer support number just a recording telling us to use the online portal. Founded in 2012 in Montreal, it's an affiliate of FlightHub, a leading online travel agency based in Canada. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. Please call us at the following number: Toll-Free, 24/7 1-800-717-5015 Stay away from just fly. Hotels. Immediately called Justfly and was told that this is "modification fee" of $75 pp. It is extremely hard to contact them , i spent several days teying to contact them for hours , after few hours on the phone ,an agent will answer and can barely speak English and have no clue what to do. Our agents will be happy to assist you. We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to . Date of experience: 21 October 2022. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Round Trip. Do you agree with CheapFareGuru's 4-star rating? Search and Compare our best deals with over 440+ airlines - Book now! So that a staff member may better assist you, provide the following information. Last year I booked a flight for my daughter and I to travel to Russia. Find the best way to contact Just Flight For technical support see the support section where you can get update information, answers to common questions and to contact our technical support team. You will be overcharged by Justfly. Date of experience: 28 September 2021. You can rebook by contacting one of our Customer Service Agents or by logging into "Manage My Booking". Round Trip; One Way; Multi-City + Add segment - Remove . The normal is just fly should secure our new flight dates then cancel our original date and not the opposite. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. Their rules are ridiculous to me. SCAM IS THE BEST WAY To DESCRIBE JUSTFLY.COM STAY AWAY FROM JUSTFLY.COM This online travel agency is a scam. When I tried to use the credit I spent over 7 hours on hold, not to mention the time wasted on their non-functional website. Help users access the login page while offering essential notes during the login process. I bought tickets through Justfly for Milan to Seattle for May and obviously the flight was cancelled. This company does not typically respond to reviews Waited for it to fall off but it posted today. Best regards . Useful. However, when you do go cancel they will not let you proceed until they charge you credit card $225. The best phone number for JustFly is their +1 800-717-5015 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Any reason for refund must not be foreseeable at the time You made the Booking. Flights. The booking was for an Aer Lingus flight "operated by" British Airways. JustFly customer satisfaction; Powered by: Based on 160k+ Reviews. Fastest way to talk to a real JustFly rep. Justfly.com has a consumer rating of 3.44 stars from 5,818 reviews indicating that most customers are generally satisfied with their purchases. "(The rep) said, 'Well, things change.'" So, Cleary changed her mind and told the rep to cancel the flight. of reviewers recommend JustFly. How come JustFly allows multiple bookings of the same passengers for the same flights on the same days? Connect with ANA Inquiries from the United States This page contains information on making inquiries with ANA. Discover which options are the fastest to get your customer service issues resolved.. Visit Website. Visit our support portal. I booked a flight after searching and confirming the price I wanted, which was $2240. JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) JustFly Contact Info . JustFly - dishonest and hidden charges. Company Reviews Questions. They kept $1,100 dollars of mine when air travel was stopped and gave me a worthless credit and never refunded my money. Jason for customer service was a total dick on the phone. One Way. I could not find on the receipt where the charges where coming from. For more information, please visit FlightHubGroup. Pro tips & talking points. Payment Methods Accepted by JustFly. I had the worst experience I ever had with customer service. JustFly phone numbers +1 800 717 5015 24 24 +1 800 717 7616 23 18 What is JustFly's email address? I only have received a credit so far and I have no idea when I can travel again so I would like a refund. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. 3333 Boulevard de la Cte-Vertu Montreal, Quebec, Canada H4R 2N1 https://www.justfly.com/ Phone Contacts Please allow 72 hours before calling our service department. +1 (902) 620-0689. Flights. First Name* Last Name Email Shipping Address Briefly explain your reason for this chat * 100 Characters. Immediately called Justfly and was told that this is "modification fee" of $75 pp. On August 26, 2016, I purchased two airline tickets to London from Justfly***, one for daughter ( [redacted] -one way) and one for me ( [redacted] Sr.-Roundtrip)The cost of my daughter's ticket was $(American Airline eticket #: [redacted] ) and the cost for my ticket was $(American Airline eticket [redacted] )The flights were leaving from Cincinnati, OH airport on 8/On the morning of the 8/31 . The customer service insisted on charging me $150 for cancellation fee. | Read 39,061-39,064 Reviews out of 39,064 They pretend to give you a good deal but when you book they say you can cancel in 24 hours with no problem. We are a dedicated team of over 200 software engineers and travel specialists that work tirelessly to make JustFly the best way to plan, book, and manage your travel plans. Google Analytics a free Google service used by millions of websites and apps is actually the biggest cross-site tracker on the Internet, lurking creepily behind the scenes on around 72.6% of the top 75k sites.
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